I went into Prestman Auto over the weekend looking to upgrade my sorry ride. I met with Tracy, who made it very clear from the onset that this would be a cool, relaxed experience and didn't feel the typical pressure I've felt (and maybe assumed was industry-standard) from other dealers. I'd done my homework, knew the car I wanted, and tracy didn't waste my time. After a test drive (which actually included a quick trip home to take care of something - with Tracy's blessing) I came back, we worked out a more than optimal plan, and I drove away happy. HAPPY!
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