I left a well worn rug which has been used in my kitchen since 1993 with Hammond Knoll because I have had them do work for me before. The first time it was done it was not right so I took it back. The second time Eugene Greer worked on it and it came back in far better condition than I think it came to me as a new rug. I appreciate the extra effort that he made and am thrilled with the result.
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