1. aggressive salesmanship that cuts corners \r
Salesman Glenn got me to sign a contract on the fly, with no time to read through before hand, no references to check, no model project to see, no show-room, and no office to visit. In particular, he brought the contract papers which I had not seen before to my home, fill in descriptions of what to offer (like $2 allowances on door knobs etc.), and asked me to sign on the spot. I asked, among other things, references. Sensing my hesitation, he said I could use my credit card to pay the 1/3 of the contract price and if I am not happy, I can always dispute the charge. He also promised that he can provide the references over the weekend for me to verify. Further, he promised to have his measuring crew sort out the plan (as we did not have a detailed cabinet plan yet). \r
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After obtaining my signature, he conveniently forgot, among other things, (i) the references; (ii) the mappings that I provided for his measuring staff. \r
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2. dysfu
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