I have dealt with automotive repair shops for almost 40 years. But, non that I have ever trusted like I trust Chuck and the crew at Certified. I don't drive away asking myself if what they told me was right or if I really need that repair they suggested. I have never been talked down to like I did not understand cars. Chuck has answered every question I have ever asked with easy to understand and non insulting terms. He has never tried to talk me into doing a repair until I understood exactly what needed to be done. I have to admit I may not like his answers sometimes, but I trust him. And so do many of my family members.
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