Called - they didn't show. Called again. No help in rescheduling - wanted me to go to the back of the line even though they are the ones that stood me up. So glad to have missed work to wait around for no reason... After talking with their script reading customer service folks and manager for nearly an hour, it was clear that I had been saved from any further experience with this company by their not showing up! Guess someone is looking out for us by steering us away from this company. I will never call them again!! (Sad when you think of how much $$ they spend to get you to call...)
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