The staff is rude. I couldn't even begin to write half of the unnecessary, inexplicable behavior of the staff at New Era. Not only would they not explain the insurance when I had a question, they replied with condescending remarks. It turned into them getting loud and abrupt all while the doctor stood and watched as I was defenseless against this random attack. Then, as I waited in the office (too long for me showing up on time), the staff began discussing their ""bra size"" in front of the entire room of patients. I was mind-boggled and beyond annoyed at everything that went on during this spectacle of an appointment. At the time of departure, I asked for my complete eye prescription and they were reluctant because I was not purchasing glasses with them. Long story short... RUN from here. The service is the most unprofessional mess I've seen in a LONG time.
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