I wish I'd checked these remarks before I went to Image Optical.. my experience was similar to the others here who do not recommend this business. Dr. Clark was condescending and impatient with me, and recommended progressive lenses when these were my first ever pair of glasses. I went back to get regular lenses after the progressives weren't working for me, and when that prescription didn't seem quite right, I went for a follow up check to see if the scrip was right for me. They charged me for the second visit to see if the glasses THEY had made for me were correct! And Dr. Clark kept forgetting if I had progressives or not.. uhhh-- look at my chart mister. I also ordered clip on sunglasses that still - SIX months later are not in!! Really? the office gal said, 'they're coming all the way from california'.. again, really?? the pony express would have them here by now...and maybe if you'd actually ordered them, they'd be here waaaay across the country. All of their frames are ridiculously over priced. I'll only go back there to pick up my sunglasses (since they're already paid for).. can't believe they have return customers.
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