The service has been good, and they're pretty friendly most of the time. I get quick replies from the secretary any time I've written in or called.\r
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Yes, as other reviewers have brought up, to charge for a package starting on the first day is ridiculous. I really think they should get rid of that fee and at least allow for clients to pick it up before charging.\r
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They do not offer monthly billing, only bi-monthly.\r
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At the time of this writing (January 2013), it's $20 per month plus tax for a personal mailbox, so every two months it ends up being $43.55. This is the minimum bi-monthly cost an individual can have for being able to pick up the mail in person. If you need mail forwarded, it's $5/month plus tax additional. So the cost does start to add up, especially if you factor in packages.
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