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Editorial review from Citysearch - Review by citysearch c | Simon, Robert, Od - Mc Cabe Vision Ctr Pc

Simon, Robert, Od - Mc Cabe Vision Ctr Pc

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Editorial review from Citysearch 1/23/2013

Buyer Beware: I see from other web reviews that I am not the only one this has happened to. I went here for my annual exam this past year and was also given an incorrect prescription. I could not see at all with my new glasses. I went back to their office and they said it would be $35 for a glasses recheck or ""refraction"" I spoke with the gentleman in the eyeglass dept and the representative at the front desk and they noted my account and set up an appointment for the so called re-check. At the end of this appointment to get my prescription corrected I tried to pay at the desk and they said it was covered by my insurance and I didn't owe anything. 3 weeks later I am notified by my insurance that I have been charged $197 for my eye exam and since I had already had 1 exam this year that this will not be covered. After calling McCabe's office to find out what exactly is going on, and having a lengthy conversation with the ""office manager"", I am told that these are the correct charges, I was never coming in for a $35 re-check, I must pay the amount of an entire exam, and that I must pay extra because I did not pay them the day was there. She said they have no notes in my record regarding me needing a re-check and that the gentleman who I spoke to at the office originally, has no recollection of speaking with me. I will never go back here and would not recommend anyone go here. I never write reviews, but when people can't keep their business in order to this extent, something needs to be said.\r more
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