Coit insisted they would need to come 2 different days to clean carpet and stone. The carpet cleaning went well and we liked the service. However, we asked for a morning appointment for the stone cleaning and they left us a message that they were coming between 3 and 5 PM. When we tried to call back, there was some sort of phone problem at their end and we could not get through until the 5th attempt. So, considering all this and the very high price they were going to charge us, we canceled the appointment all together.
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