Brought my Mini in for a 15K checkup and was able to make an appointment quickly. The service tech seemed to do a thorough check, made the required changes and called about an additional problem he discovered. He was able to order the needed part that day and did the installation while the car was still in the shop so that I didn't have to make another visit. Also, when I picked up the car, it was beautifully cleaned! My only complaint was that I drove off and went about a half mile when the tire warning light came on. I immediately returned to the shop where the service manager realized the car needed to have the tire system re-initialized because of the tire rotation they performed. No big issue, just thought they should have known to do that as part of the tire rotation that was performed on the car. They did attend to my issue promptly though and I was back on my way in 5-10 minutes. Everyone was very pleasant.
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