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Editorial review from Citysearch - Review by citysearch c | Assaggio Ristorante

Assaggio Ristorante

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Editorial review from Citysearch 9/18/2012

I would like to start by saying that this is the 1st time I have ever written a review about a restaurant and that I'm sure my review will not be published because it is not a good one . \r \r My fiance and I went into the Assaggio Rest. the other evening and sat at the bar. We ordered their fried Ravioli appetizer, one of their Pizza's along with a 1/2 carafe of wine. When the Fried Ravioli came it was in a Martini glass and the marinara sauce looked like tomato soup. We tried the Ravioli and it was very dry and was aweful tasting. The sauce was not good either. When our pizza came I was hoping it was better than the Appetizer. We took one bite of the Pizza and called the waitress over. It was unedible. We told her that we didnt care for the appetizer or the pizza. She then went and got Mauro the owner. In a very loud voice, he asked me what our problem was and I told him that we didnt care for the Fried Ravioli that is was dry and strange tasting and the Pizza tasted strange as well. He demanded to know what I didnt like about it. I told him that the entire Pizza didnt taste right. It wasnt just the Pizza dough or the cheese, or the black olives it was a bad Pizza plain and simple. Mauro then took our food putting the appetizer on top of the pizza and shoved it under the bar. He then had his waitress give us our bill. I guess this meant we had to leave. When we were handed the bill Mauro tried to charge us for the appetizer and pizza. We told our waitress that we will pay for our wine (that we only had 1 sip of) but not the food. Mauro came over and literally kicked us out! Yelling at us to get out and to never come back. Chastising us in his restaurant in front of all of his customers. I have never been treated so rudely in a restaurant expecially by THE OWNER! I am Italian myself with family in Italy and own a beautiful wine bar. I know what customers service is and what good food is all about. Mauro treated my fiance and I like dirt. I will be sure to tell all my friends and family what we had experienced in this so-called- wonderful restaurant. more
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