Lost a customer! \r
I was seeing Bethany who does fantastic work but she was out for a few weeks. Scheduled my teen daughter with Jordi for a cut and pink streak. She told me the streak would cost $20. I dropped my teen off for her cut/color and when I picked her up the bill was $25 more than I was quoted. Jordi said the streak was $35 and she added on a glossing treatment for $10. Her $20 streak cost $45. Unethical and unprofessional. Worst part is, the owner was standing right there and didn't chime in it all. This must be a frequent practice at the salon. Shame on all of them. They just lost two customers and believe me, I'll tell anyone I know who asks about their shady practices. BS is what I say. I NEVER would have let the child have the streak for $45. Never. I could have done it at home for half that price. Sorely disappointed.
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