The customer service here was excellent. The staff was friendly and patient, taking time to explain the options and create a plan to accommodate everyone in your party. I managed to drag my girlfriend along so she started with the kids .22LR package while I went with the choose any three package. Then when you go in to the range, you are under the supervision of one of their staff the entire time as they show you how to use the gun and answer any questions you have. It helps you feel very secure around all the guns.
The facility itself was kept very clean and orderly from the gun shop out front to the firing range in the back. There's even a small booth area where you can get a picture of yourself firing the gun in the range.
My one complaint I have about them is that when we went, it was towards when they were closing but there was still a good amount of people there so I felt rushed to shoot and leave by my firing range trainer. The gun I had the highest expectations for and that was ultimately the most disappointing was the AK-47. It was our final gun out of five. It was loud and had a nice kick but I couldn't get my grip on it correctly so it kept knocking off my ear muffs. I kept asking the trainer how to adjust my hold so I can get a real feel for the gun without constantly having to stop and adjust my ear muffs but got no response. Instead he kept insisting I go fully automatic when I wanted to do single fire for the accuracy and to get a feel for the gun first. I felt that it was all in the urgency to get out and get the next group in. I felt uncomfortable enough that I didn't even manage to grab myself a shell casing from the AK-47 to add to my collection. I'm still a bit upset about that.
Also be warned that it is on the pricey side and can go quickly, especially if you dump your entire clip in one squeeze. But it is definitely something you should try once. Just watch the ear muffs.
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