I read the reviews below before doing a ""drop in"" vist with my 7month old male Mastiff. I was fully prepared to be turned away since I did not have an appointment, and after reading the reviews below, did expect to have a high opinion of the place nor the people that run it. To my surprise, I was not turned away and did not get any sort of feeling that they did not enjoy what they do. Jeff was at the counter and they were quite busy when I arrived with my dog.The reception area is small, so he asked me to step out for a minute until someone left. Once one of the individuals picked up their dog and left, I went right in with mine. Jeff finished up with the couple before me and immediately asked me what I was needing as far as boarding and showed me his facility and where he would put my (very large) 7month old mastiff, should we choose to board him there. The place did not smell at all, oither than the normal smell you have whenever there are pets around. It smelt like PetSmart to me. My dog is very protective and normally will not let anyone touch him or anyone around me, but Jeff immediately got down on one knee, turned his head so he would not be facing my dog, and held his hand out for my dog to smell. My dog did not growl nor bark at Jeff and not a hair stood up on his body. I was impressed. I made the reservatation and will keep him there from Thursday through Saturday this week, I will finish this review when I pick him up, but so far, I am impressed with Pampered Pet Resort! To be continued.......
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