First of all when I scheduled you gave me 3 dates but said I would most likely get the first one, then I get E-mail few days before the first date saying I was scheduled for the second date, I called & left a message & no return call, untill the day before the first date & this girl did not know what she was talking about & I said I had planned on the first date so she said she would check & called me back & said they would be here between 12 & 1, 1:20 they arrived & informed me they did not have the little plastic squared you put under furniture after the cleaning & then they bring in one sprayer & one machine which can not get close to edge of rug or under any furniture & now my rug feels like I am walking on straw.My carpet did not feel like this before, what is the reason for this?
RESPONSE FROM Crystal Crystal Carpet Care:
Thank you for your review. As explained the process does dry 100 crystalline. This is the only process were the residue left behind from carpet clean can be vacuumed away at your next scheduled vacuuming. Simply vacuum the carpet. There will be no sticky soap residue or crystalline material left behind to dull the carpet or to attract more dirt.
With this technology, the carpet stays cleaner longer... 100 proven fact. Process using in major hotels, resorts, office buildings, hospitals, and homes. It does take time to get use to the technology, but customers who are open to the technology and the process find and experience the carpet stays cleaner longer. The reason is simple... no sticky soapy residue.
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