I bought a VW Jetta yesterday from Gene Isaac at Southern States VW, and it was the easiest and most pleasant car buying experience I have ever had. Gene was very low pressure....actually no pressure at all, but was very helpful and pleasant and easy to deal with. Everyone else at the dealership was very friendly also. I mentioned to Gene that I had read some unfavorable reviews of their dealership, mostly regarding the service dept, and he actually took me into the service dept and introduced me to those guys. I spoke to Tim Stoneking and he said they were working hard to provide good service and overcome any past issues, and gave me his card and told me that I was welcome to email or call him anytime. This made me feel much better about my future relationship with the service dept. Hopefully I won't be disappointed, but we are definitely off to a good start, and I love my new Jetta!
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