The worst salon I have ever been to!! I listened to the reviews below and I went to Brenda to get a partial highlight/lowlight. I came in with blonde hair with lowlights throughout and I left with bleach blonde hair. I told her that I wanted to keep my highlight and lowlight in my hair because it looks more natural and she told me that I did not need the lowlight. I should not have taken her advice because I was left with awful yellow bleached hair. I had to go to Charles Scott in Rocky River to get it fixed (excellent salon). The salon owner Mary refused to even talk to me about how unhappy I was with the service. I called several times to speak with her and she never called me back and was always ""busy"". I asked for at least a partial refund and I was told that I would not be given a refund of any kind - I had to pay $200!!!! (for the bad dye job and to get it fixed) It should have been at least half that for a partial.
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