My car died in front of my apartment and one of my neighbors told me Jay, who worked on cars, lived in our building and he gave me Jay's number. So, I called Jay and he was at a party at the time and after the party he came and he met me in the parking lot and changed my car battery, without even knowing me. That was twenty years ago, and he's been doing my auto work since then.
Right now I have a newer car that I don't need repairs for but I do go to them for oil changes. The people in the office and the workers are all wonderful to deal with. It's a very good company to deal with and I trust them.
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