I have been a customer of JWC since 2008, and I have found them to be fair and to act with integrity with all parties. \r
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I have had many residents who when they move-out receive 100% of their security deposit returned to them. Residents are charged a non-refundable pet fee if they have a pet when they lease a property. \r
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They do a thorough job at move-in and move-out inspections. I know because they email me the pictures for me to look at upon request. \r
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I would recommend that any residents who have questions about the security deposits retained to request a copy of the pictures and itemized list of expenses. \r
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You have to keep in mind that JWC leases over 2000 units so let's say there are around 5000 residents in the properties they manage for owners in any given year. \r
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They could not continue to grow each year if didn't treat both residents and owners fairly and with respect. If you look at the # of negative posts, it is a fraction of 1% that has had complaints in any one
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