Unbelievably rude! Any customer who praises the service of this company probably didn't deal with Willard himself. I have gone their twice and found him to be extraordinarily rude, unprofessional, and unpleasant. He obviously hates his job and his customers. And don't ask him a question, he'll only be condescending. There are a lot of tailors in the St. Louis area. Go to one who does not act like a jerk to his customers.
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