Kudos to Mike in the Service Dept.
My wifes Honda Odyssey needed work that was entirely covered by Honda Care. We got the van back home and part of the issue was not fixed.
Mike had folks come to my wife's van downtown (30 minute drive each way!) to diagnose the issue and fix it in her office parking lot. Well done. May not be closer to Richmond than West Broad Honda but very, very impressed.
(It turns out the door electronics needed to be re-synchronized and didn't appear to be an oversight on their part during the original visit).
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