Terrible company. Wouldn't even use the call-box to attempt to deliver a package (I can look at phone records and there were no missed call-box calls) and claimed the package was undeliverable and tried to charge $14.00 for their own laziness. I'm glad that the company I ordered from will now let me specify to not use these people.
UPS, Fedex, and USPS have no problems with our building. And OnTrac yells at me like everything is my fault.
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