So, crazy story... I was on my way to the dealership for a standard oil change and tire rotation. A few minutes before my appointment I received a phone call from Mike. Mike informed me that they had some really awesome deals going on and he could run some numbers for me while I was at the dealership. Truthfully, I thought "yeah right, I am NOT buying a new car"! ...Especially since I just bought one from from them 2.5 years ago (also a very pleasant experience). Well, I ended up eating my words because they made me an offer I could NOT turn down!! The customer service was phenomenal-from the phone call to the handshake before I drove away. They were professional and patient and extremely helpful!!! I am one to be really annoyed by pushy and arrogant people and this Honda dealership is the EXACT opposite of that! I ended up driving off in a brand new Accord (right off the show room floor!!!) and with a smile on my face! If there were a 10 on the satisfaction and rating scale THAT is the score they would receive... Henry even took my old car to the back to have my residential parking decal removed so that it could be placed on my new car! Mike took my cd's out of the disc changer and placed them in my new one... I am a stickler for the little things and this Honda team impressed me all around!! It doesn't get any better than that!
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