WEDDING RUINED
We booked 2 limousines for my son's wedding. One was a 20 passenger silver stretch SUV but thats NOT what showed up 35 minutes LATE!!! Our wedding ceremony had to be cut short because of this. The vehicle had no working GPS and the driver had to be directed to the church the whole way. Also, the vehicle had obviously been used the night before and not cleaned as there was vomit in the ice bucket and the whole limo smelled sour. The vehicle would never have passed state inspection as it was falling apart and rode most of the way in the breakdown lane of the highway on the way to the Cathedral. The second limousine booked was 20 minutes late as the driver said he got ""lost"". He also had no working GPS and we also directed him to the church. The air conditioner did not work in the car, it made a horrible noise everytime the brakes were applied and overall was a shitbox. I have talked with Blake and Jon the owner about our situation. I have created a dispute with VISA in hopes of getting somewhere with them because I can't get anywhere with Blake or Jon. Jon didn't even have the decency to call me back after getting my complaint but had an employee call me and offer a gift certificate. Are you kidding me???? Do you really think we want to get back into your limousines?????? I will never deal with Celebrity or Entourage again and recommend no one else does either!!!!! I can't believe to submit this review I have to give them 1 star!!! They are not worth even that!! Don't take the chance and ruin your special day by using them!!
more