Enchanted Florist doesn't deserve even a single ""star."" Where are the negative numbers?
I purchased a $50 coupon from Groupilicious. With Mother's Day around the corner, I thought I had a great deal.
Following all instructions carefully, I placed my order. The order came to $64.33, and with the $50 coupon, my credit card should have been billed $14.33.
The entire $64.33 was billed to my credit card. In addition, the Enchanted Florist billed an additional charge for $69.31. So, Enchanted Florist billed me $133.64 instead of $14.33.
Further, the flowers were never delivered!
Getting in touch with them is impossible. Answering machines direct you to other numbers. No one answers those numbers. Finally, after at least a dozen calls, I was promised they would deliver flowers to my mother today and promised they would call me back. No flowers, no telephone call. What a racket.
I'm hoping they will get this straightened out, but I'm beginning to think it's a scam. So disappointing.
I will be contacting Groupilicious and hope for some relief.
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