Our first indication of a real problem was when we received a $500 water bill....not the best time to have to find a plumber when you have never hired one before. After we picked ourselves up the floor panic mode began. Hiring contractors is stressful and even using online listing sites has not always gone well for us. I thought of the great experience we have had in the past with Washington Energy Service and was pleased to find they now offered plumbing service through PlumbWorks. Made the call and within hours someone was onsite and found the source of the problem. Marcus was fabulous! He even took photos from the crawl space to bring up and show me the problem and was very straight forward and helpful explaining the issue and what needed to be done. I was amazed at how fast the problem was found and addressed and how considerate Marcus was of my time knowing this was not the best day for me! The bill was as promised --no surprises! I will definitely use PlumbWorks again and would highly recommend them to anyone whether in crisis or not!
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