I would love to rate them a NEGATIVE star! This company is HORRIBLE. We had put our service on hold for three months. We had paid a pro-rated part of the bill for the service we owed. They kept invoicing us $53.34. My husband called and called, kept getting voicemail. Finally I got a person. She couldn't figure out how to input the information into the computer to clear the $53.34. I was working so finally after about 30 minutes I paid the balance I DID NOT OWE so to clear it up and be done with it. Cancelled service. We got an invoice for the next quarter. Called and explained all to Tammy - cancelled service AGAIN - they did not show it cancelled. Today 4/6 got another invoice saying we owed $5.22. Spoke with Samantha - VERY RUDE- insisted we had not cancelled service until 3/6 and we owed this but she would clear it off of our account. Save yourself much headache and hassle, use another sanitation company. This one is AWFUL in my opinion.
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