My experience is that this firm is unprofessional. The staff are rude. Michael made racist comments and jokes each and every meeting. The firm experiences high turn-over so you must track your case to ensure that nothing is overlooked. (I found several errors and omissions on my schedules.) If you have a complex case, I would suggest looking elsewhere. Your paperwork is sent electronically and when I requested a paper copy, I was told to ""buy a printer."" It would be worth the extra money to find a firm with more personalized and professional service.
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