I was a little disappointed with the service at DVD. We ordered a new oven as our old one was not in working order. The installation guy came to install the new one and it was the wrong color. Had to re order a new one. We went 4 weeks without an oven because of the sales guy mistake.
RESPONSE FROM Dick Van Dyke Appliance World:
Jill, I am sorry to hear about your experience that you had with your order. Our goal at Dick Van Dyke Appliance World is to give the best possible service to all of our customers! I have no information to be able to look at your order and try to fine out where the mistake was made. If you can, give me a call so I could look into this issue. I can be reached at 217-423-7424. Thank you for your business !
Bryan Horath
Vice President
Dick Van Dyke Appliance World
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