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You drove off the lot...YOU'RE ON YOUR OWN PAL - Review by citysearch c | Ford of Kirkland

Ford of Kirkland

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You drove off the lot...YOU'RE ON YOUR OWN PAL 4/11/2012

Bait and switch attempt right out the gate. Finally got the add deal. When I came back within 2 weeks with a mysteriously split, no rock chip but split right up the middle, windshield I was treated rudely and told that I was on my own. I would be fine with this if there wasn't an obvious problem with either the glass or the installation, most likely it was installed with tension. The thing is if a rock that leaves no chip SHOULD cause a windshield to split half way up in one day then they have told me what they expect from Ford as a manufacturer as far as quality. If it shouldn't then it was installed wrong to begin with. If this is what owning a Ford is going to be like then I'm nervous. I'm afraid to even BOTHER them with the shake in the transmission because I don't want to hear what I did to cause that in the first 1000 miles. Or ask why on the freeway on cruise control my mileage per gallon is lower than advertised. Basically they started as shifty, then I met one honest guy( who won't last there) and bought a car, then they turned into jerks. I was warned not to go there and now I'm telling you. P.S. They heavily promote reviews with pleas for kind words ( I'm sure there are rewards to the salesmen). They want to stack the deck with good reviews. I would like to repeat that I dealt with probably the only decent salesman there, but after the sale the service department ruined even his good deeds. I think Fords Presidents award must be for service efficiency (costing Ford less money) more
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