First, the cake we ordered was for my cousins small wedding, the cake was ordered a week in advance. The Saturday of the wedding came and the cake wasn't ready at 12 pm, the manager (wide blonde lady) told us that sorry what was she to do? ( with a huge attitude, we were calm) so she said that what she can do is deliver the Cake at 2 which is when the wedding started and we agreed. Time passed and the cake still wasn't there, at 4:15pm the two employees of the bakery arrived and brought the cake. My mom had a balance remaining and she asked the girl to ask the manager, if she had to pay since it was late? The manager answered with an attitude if they don't want it bring it back! Ofcourse my mother paid for it afterall it was my cousins wedding. Then they left and we were cutting the "rum cake" with fondant. The cake was horrible it wasnt rum it was a nasty syrupy cake with the super sweet fondant! What an unprofessional, disorganized bakery and lack of customer service!
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