Over a month ago, I came to Julia for brows. The first time I saw her, she was nice and informative and my brows looked great. Some weeks later, I went back in for a touch up and had a different experience. My brows did not hold the color and Julia seemed to be annoyed by my questions and concerns. She wasn't so nice the second time around!
I have tried calling Pigmenta several times since my first touch up to fix more spots that did not hold color, after-all it is my face and I would like to look in the mirror and be happy with my investment. It has been a month of leaving messages, and have not received a return call.
I was hoping for a better experience from a company that comes so highly recommended. Obviously, Pigmenta needs to brush up on how they treat their customers and providing quality customer service!
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