I wish it was possible to give this shop a zero-star rating, but I am forced to give it at least one star, which it most certainly does not deserve.
On Thursday, 4/12/2012, my husband accompanied me to Encore where I hoped to leave some Foxcroft blouses for consignment.
We waited for over 30 minutes while ""the lady who approves consignments was picking up lunch."" During the time we waited we were completely ignored. When this lady breezed through the front door she was told that there was a consignment awaiting her approval. She then proceeded to the ""back room.""
After about 10-15 minutes she reappeared from the back of the store with my clothes and basically threw them haphazardly onto the counter, mumbling to the young woman behind the counter. After another 10 minutes the young woman behind the counter announced, ""we can't use your clothes.""
I have never been treated so rudely and with such disrespect in all of my 61 years. This is the second and absolutely the last time I will ever darken Encore's door.
We proceeded to another very nice consignment store where all but 3 of my items were gladly accepted and we were treated with courtesy and respect. We received a very polite explanation about why the 3 items were not accepted, which we appreciated and agreed with.
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