I should have known not to go to baby's first images when i called to ask a question about setting an appointment and the man who answered the phone was very rude and hung up on me. To start our appointment was supposed to be at 8:15 and we waited well over 45 minutes for the appointment. the technician who performed the ultrasound was very rushed and in a hurry to finish. when it was time to review the photos to choose which ones we liked, we were also again rushed. we were told we would be shown the photos only twice on the computer. my husband and I were given a sheet of paper and pen each and told they would go through them and we should write them down as they read the number of the photo down. to me this was very poor customer service. when we reviewed the photos they were very poor quality. it seemed the technician didn't care what the pictures looked like she took. most of them the baby's hands were in his face and could not even see his face. The whole experience was just not enjoyable. My husband and I went to another 3D ultrasound place called baby vision early in our pregnancy and were very pleased with that experience. i guess we should have stuck with them again this time.
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