RUDE STAFF - TERRIBLE SERVICE - SHOCKINGLY FILTHY BATHROOMS - AND TERRIBLE UPKEEP. THEY ALSO MAKE THEIR EMPLOYEES PASTE POSITIVE FAKE REVIEWS FOR THEIR CLUB TO TRY TO HIDE ALL THE BAD ONES!
Innovative tries to give people the ""idea"" that it is ""upscale"" when it's anything but. Bathrooms regularly do not get cleaned, broken bike seats in the spin room - and let's not forget the LEAK IN THE SPIN ROOM for SIX MONTHS. The boiler broke in March which made the gym FREEZING and they did not fix it until late fall. For the money - Gold's Gym is much nicer and better experience.
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