Even though my carpet looks fairly clean, it is very stiff and scratchy; it never was before. However, the main thing I am unhappy about is that after asking the technician to please move certain pieces of furniture in order to clean under them, none of them were moved. I know this because when he left my carpet was quite damp except for under the chairs; dry as a bone! He did not even move plants that were on rolling stands because the same leaves that were on the floor before he got there were still on the floor when he left. I would not recommend if you want your entire room cleaned!
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