Congratulations D'Ambrosio Eye Care, you have provided the worst eye care service I have ever had! 2 months ago, I waited 3 hours total to finish my eye exam. Today, I heard another patient comment, ""this place is a waiting game"", while another patient walked out because he had waited so long.
To add to my previous narrative, D'Ambrosio Eye Care is incredibly unprofessional. Yesterday, I showed up for an appointment in Lancaster only to find out that the receptionist had scheduled it in Acton. I was not compensated for having to return the next day.
I had a contact lens exam today and I felt rushed to the point where I question whether I even have the right prescription. During my last appointment, Dr. MM rudely responded to my questions probably because she was feeling stressed with the thought of all the patients waiting outside of our door.
This place is full of nitwits and unqualified receptionists, assistants and doctors. My grandma said that one of her elderly friends walked out with one blind eye after getting treatment in Acton. This place should be avoided at all costs... if only to preserve your eyesight (the irony of it all).
They bring in more patients than they can accommodate and the service is so rushed you probably are not getting the proper care for your money. It' really sad to see so many elderly people take advantaged of. To whoever owns or manages this company, I foresee the end of your business because it's run terribly as customer service is the last priority. You are all probably making a great profit, though. On that note, F@#K YOU GUYS! I hope nobody goes here because of this review.
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