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Customer Service is Disappointing - Review by citysearch c | Falls Road Animal Hospital

Falls Road Animal Hospital

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Customer Service is Disappointing 3/6/2012

I've been going to Falls Rd. Animal Hospital for 2 years and while I find the vets to be reliable for the most part, I find the people who are checking you out to be lacking knowledge and are somewhat rude. In addition, they do not give medication administration instructions unless asked. They are not thourough in this way, which is surprising given the amount they charge for services. I rescued a stray cat, which will cost me nearly $400 when it's all said and done and I have to make a second trip because they failed to fill the prescription properly. Also, they don't do the best job grooming pets. I am often annoyed by the (what I expect to be) interns/students who are checking you in and sending you off. more
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