We had a great experience with Don coming out and helping us to choose the right carpet. When Carpet Source ordered the carpet they ordered a lower grade than we wanted. Don immediately offered us the grade above what we originally ordered plus he upgraded the pad, without charging us anything extra. Yes they made a mistake, but they fixed it and more.
RESPONSE FROM Carpet Source:
Thank you John, it's a pleasure working with you and Jill and I'm glad we were able to mitigate the mistake we made. Blessings!
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