There are no words to describe this awful place. There are mice, bugs, you name it. We found two dead mice in the basement because they refused to fill a hole in the side of the townhome. They also charge you for everything under the sun and make you sign a lease year after year. They also give you a toilet plunger as a welcoming gift. The place was filthy when we moved in yet they expect you to have professional cleaning when you move out including carpeting. My best advice, read the lease agreement carefully and for as long as you can. Also the people that work in the office do not have IQs above 70.
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