I had issues with all of my keys not turning in the ignition to start my car. I had to get my car towed to the service shop which was open on Sunday, Super Bowl Sunday at that.This is where I purchased this car and had good experiences in the past.
I was greeted and taken care of by Cheryl Furcini. She was courteous and tried to get my car fixed asap Sunday mid afternoon. It turned out that they cut new keys and I was on my way.
The next day when trying to start car. Same problem - keys would not turn at all. Finally after approximately 1hour of trying, I got it to turn and start. I drove back to the service shop and Cheryl took care of the problem again. A new ignition cylinder was put in as well as my keys were programmed to the new cylinder. It was frustrating, however; Cheryl made the problem easier to deal with and in the end I was given a discount from the price quoted for the inconvenience. I would certainly bring my car back for any future work and would recommend to others. Thanks for a job well done and peace to you Cheryl. Thanks!!!
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