I enjoyed my experience at Panera Bread on Cloverdale Ave. Even though it was busy with the lunchtime rush, I felt that the employees treated me very respectfully. The young man at the bakery came over to offer to help me in his line, unfortunately another customer jumped up in front of me before I could step up. The poor young man hardly knew what to do, but the manager saw what had happened and he and another employee took care of me personally. The manager made my Chai Latte himself, with a little help from the nice young lady at the drinks counter. By time my drink was done, my sandwich and soup was ready and the manager helped me carry everything out to my table and helped me get settled. He noticed I had my handbag and my laptop on my shoulder and was nice enough to offer an extra pair of hands. The service was great, if anything detracted from my overall experience it was that some tables had not been cleaned nearby, and only one poor young woman was trying her best to keep up with the mess. If there had been another employee out helping to clean up it would have been better.
more