Bob's Intowne Spas is by far the best place to buy/service your spa. The lady that answers the phone, I think it's the same one in the service department, is always very polite and is very knowledgeable. Not really sure what the other reviews are talking about with her being rude. Maybe she just gave them a response that they didnt want to hear. I will keep buying me chemicals and having my spa serviced by Bobs. When I need a new one I will definitely go back to Bobs!!!
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