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Horrible service more than once! - Review by citysearch c | Gojo Japanese Steak House

Gojo Japanese Steak House

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Horrible service more than once! 2/21/2012

My husband and I had been to Gojo's several times. Our most recent and final visit was 2/18/12. We got there at 4pm when it opened. There was no hospitality shown by the greeter. Our server had no personality what so ever and was too soft spoken to work there. The chef was fine, but there was already a damper on the visit. The server stood behind the chef as he cooked. Her arms were crossed and she looked bored to tears. The bus boy brought me more water and I asked him for more tea. He said sure, but then never returned. Next time I saw him, he was in someone else's food area with his arms crossed looking bored! The food was good, but we'll go to Kobe's from now on where at least they make you feel welcome. You're spending too much money not to feel appreciated. My husband, who is a GM in the restaurant business, said all the employees we came in contact with would not have a job at the end of the day if he were their manager! Also, my husband ordered a margarita which looked like a Sprite. A woman at the table that we did not know ordered a MaiTai. There was no red color to it and she complained that it tasted strictly like grapefruit juice. The server talked to the bartender about both drinks and came back to our table. She offered to take both drinks back for more liquor at an additional charge. HA! Needless to say, we both declined. That was really ridiculous! more
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