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SHI Strives for Customer Satisfaction - Review by citysearch c | Signature Home Improvements INC

Signature Home Improvements INC

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SHI Strives for Customer Satisfaction 2/12/2012

We hired Signature Home Improvement to demo our existing walk-in shower down to the studs and replace with natural tumbled travertine stone tile and frameless glass shower enclosure. Everything went flawlessly from start to finish. Received initial visit from Signature Home Improvement representative to preview the project and answer questions. Received email with description of work and cost breakdown for the project. Met with our SHI representative at the tile supplier to select the travertine stone for the surround and visited SHI office to sign the contract. SHI demo team tented the adjoining bedroom furniture and constructed a heavy duty paper walkway from the front door to the bathroom worksite. The worksite was cleaned up at the end of each workday. Members of the demo team, plumbers, fiberglass worker, tile installer, painter, shower glass installers, etc., were all very courteous, neat and respectful of our home. SHI phoned at the end of each workday to inquire how things went and to answer any questions. All workers arrived on time when SHI said they would be there and worked diligently to complete the work. The craftsmanship of the tile work is awesome. We are very happy with the finished project. more
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