I think the stylists are very talented, but I don't care for the color policy. I had my hair highlighted with product that allowed the color to "come up slowly" to allow my stylist to take another customer. At 70 minutes past my appt time, I was still sitting waiting for the color to be taken off. Highlight and cut takes 1 1/2 hours. I think this is disrespectfuly of the customer's time. Therefore, I will be looking elsewhere.
more