When I ordered they were very nice and got everything perfect. Then I made a couple of phone calls just to confirm and make sure everything was good and they were very kind over the phone. When I picked up the cake for the birthday party the following week they were once again very helpful and the cake was perfect with my son's theme. I had to special order a piece because no one carried that particular theme of ""phineas and ferb"". So, I had given them a cake topper and a picture and they made it EXACTLY like the picture I gave them. Overall, great experience....OH and of course the CAKE tasted absolutely amazing. They put something addictive in the icing! haha! It's delicious!
more