Tim Behrend was outstanding during the 3 visits we made to the showroom. Aside from being very knowledgeable/helpful, the three things that he did that i truly appreciated were:\r
1. helped me determine if our venting system would work with a floor model upgraded vent that was a huge savings for us\r
2. called to let me know that after talking with manufacturer of the range top i liked, that it wasn\'t recommended for my configuration and helped me find a good replacement\r
3. called to inform me that the person that processed my order (he was with another customer) forgot to include the manufactures rebate (eventhough i had asked specifically about it) and reprocessed it so that we got the rebate ($300).
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