I discovered a package left in my driveway without the proper notification of a doorbell ring, etc. The package was not for my address and I contacted UPS customer service on three different occasions to advise them of the error. I was advised I would be contacted by telephone within 1 hr when they would make arrangements to pick the package up for correct delivery. I never received a call back and each time I called them back, they would advise they would call me back within 1 hr. After 3 days of calling and reporting the incorrect delivery, they still have not responded. The service is lousy and they apparently are not customer oriented or lack professionalism! A note to UPS management! Competition is the best inducement for efficiency!! If you do not have any interest in providing adequate customer service, I am certain your competition does!
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